Å·ÃÀ¸ßÇå

Publications

García-Catena Diana, ,

The Sociological Review (2025)

Tekeste Milena, ,

Gender, Work and Organisation Vol 32, pp. 2197-2210 (2025)

Gjerald Olga, Larkin Adele,

Unpacking Hospitality Work Realities Insights and Advocacy from the Global Hospitality Research Alliance (2025) (2025)

, Cunningham Tayler, , ,

Unpacking Hospitality Work Realities Insights and Advocacy from the Global Hospitality Research Alliance (2025) (2025)

Walker Victoria,

Journal of Business Ethics Vol 197, pp. 581-595 (2025)

Adisa Toyin Ajibade, , Ogbonnaya Chidiebere, Mordi Chima

International Journal of Human Resource Management Vol 35, pp. 425-453 (2024)

Teaching

I am responsible for the Managing Human Resources in Multinationals module on the MSc in International HRM. I also contribute across a range of other modules in the Department on both the undergraduate and postgradute programmes. Additionally, I teach on a range of Faculty-level programmes.Ìý

Research Interests

My primary research interests centre on work and employment issues in interactive service work, with a particular concentration on the retail and hospitality industries. More specifically, I have extensively researched labour market, skills and employability and human resource issues in entry-level work in these industries. I am one of the team – along with Professor Chris Warhurst and the late Professor Anne Wtiz – who developed the concept of aesthetic labour. My work has been published in journals such as Work, Employment and Society, Human Resource Management (±«³§),Ìý³Ù³ó±ð Human Resource Management Journal, the International Journal of Human Resource Management, Industrial Relations Journal,ÌýEconomic and Industrial Democracy andÌýEmployee Relations. Sole and co-authored books includeÌýAesthetic LabourÌý(Sage, 2020) andÌýHuman Resource Management for the Hospitality and Tourism Industries, 2nd edition (Routledge, 2013). My published work has over 5000 citations onÌý. I am also the Editor in Chief for Employee Relations.Ìý

In my role as co-Director of SCER I led a number of research projects working closely with a variety of funding organisations in developing and disseminating findings to a wide range of stakeholders. Projects whichÌýI led included an analysis of the relationship between product market strategies and HRM in the hospitality industry; a review of recruitment issues in the Scottish voluntary sector; and a major project examining equal pay issues for classroom assistants in Scottish schools.

Professional Activities

Contributor

1/5/2025

Speaker

28/4/2025

Contributor

2024

Organiser

21/6/2022

Chair

13/5/2021

Examiner

2019

Projects

Hadjisolomou, Tasos (Principal Investigator) Baum, Thomas (Co-investigator) Booyens, Irma (Co-investigator) Nickson, Dennis (Co-investigator)

01-Jan-2021 - 31-Jan-2022

Booyens, Irma (Principal Investigator) Hadjisolomou, Tasos (Co-investigator) Nickson, Dennis (Academic) Baum, Thomas (Academic) Cunningham, Tayler (Researcher)

Employee survey - Scottish hospitality workers

01-Jan-2020 - 30-Jan-2021

Baum, Thomas (Principal Investigator) Nickson, Dennis (Co-investigator)

01-Jan-2017 - 31-Jan-2018

Lindsay, Colin (Principal Investigator) Nickson, Dennis (Co-investigator) Latina, Daniela (Research Co-investigator)

01-Jan-2014 - 01-Jan-2018

Cooke, Philip (Academic) Fantoni, Gianluca (Academic) Nickson, Dennis (Academic) Sime, Daniela (Academic) Smyth, Geri (Academic)

The project advocates and fosters ‘multilingualism’ as a fundamental part of the ‘Future Cities’ the University of Å·ÃÀ¸ßÇå aspires to help design and implement. By bringing together academics at Å·ÃÀ¸ßÇå, public institutions, the private sector and ordinary citizens, the project aims to create synergies conducive to the goal of a general advancement in social cohesion and community engagement in Glasgow (and potentially in other cities), mainly by making use of the opportunities offered by multilingualism. To achieve this goal, the project uses a range of tools: a documentary film, a report, a workshop, conference papers.

01-Jan-2014 - 31-Jan-2014

Cunningham, Ian (Principal Investigator) Nickson, Dennis (Co-investigator)

30-Jan-2011 - 31-Jan-2012